Services and Pricing

Service Inspection

Please allow 10-15 minutes at check-in for a Service Inspection of your bicycle to discuss the needs of your service, provide further recommendations and agree on service recommendations to be performed.

Express Check-Ins

Express Check-Ins are available with other staff or when you do not have enough time available to cover the Service Inspection. This can lead to services delays as we will have to call with assessment feedback and agree on service recommendations to be performed.

Technical Evaluations

A Technical Evaluation and quote will be provided if your technician identifies functional or component deficiencies preventing them from completing your bicycle service to the agreed standard of safety and performance. No additional work will be carried out until you have approved the quote.

General Service - $150

  • 23 Point bicycle safety check and service.
  • Recommended every 3-6 months.

Service Details:

Frame | Inspected for damage and wiped clean.
Fork | Inspected for damage and wiped clean.
Headset | Checked for smoothness and top cap tensioned.
Stem | Bolts checked and torqued to factory settings.
Handlebars | Checked for damage and wear.
Bar Tape | Checked for damage, wear, hygeine – new finishing tape applied.
Front Brake | Pads and calipers checked for wear, aligned, cable tensioned, pivots lubricated.
Rear Brake | Pads and calipers checked for wear, aligned, cable tensioned, pivots lubricated.
Inner cables | Checked for length, wear, corrosion and smoothness.
Outer cables | Checked for length, corrosion, damage and smoothness.
Front Derailleur | Inspected, aligned, spring tension checked and cable tensioned.
Rear Derailleur | Inspected, aligned, spring tension and jockey wheels checked and cable tensioned.
Shift Levers | Inspected, aligned, bolts checked and shift mechanisms cleaned and checked for functional operation and smoothness.
Cassette | Checked for wear and lock ring tightened.
Chain | Checked for wear, length, direction and stiff links, wiped and lubricated.
Crankset | Inspected for damage, chain rings and bolts checked for wear and bottom braked bearings smoothness and wear checked.
Pedals | Removed, pedal axle threads re-greased and tightened.
Front Wheel | Hubs, rims and spokes cleaned, checked for wear, damage and corrosion, aligned and tensioned with Centrimaster including report.
Rear Wheel | Hubs, rims and spokes cleaned, checked for wear, damage and corrosion, aligned and tensioned with Centrimaster including report.
Tyres | Checked for wear, damage and tread direction and inflated.
Saddle | Inspected for wear, rails and shell inspected, position marked with tape.
Seatpost | Inspected for wear, damage, bolts torqued to factory setting, height position marked with tape, grease or carbon paste checked.
Seat Binder | Bolts and clamp inspected for wear, corrosion and tolerance and torqued to factory settings.

Premium Service - $250

  • 24 Point safety check and service.
  • Ultrasonic clean and lubrication
  • Recommended every 12-18 months

Service Details:

Frame | Inspected for damage, washed and wiped.
Fork | Removed, inspected for damage, washed and wiped.
Headset | Removed, cleaned, checked, regreased and installed.
Stem | Bolts checked and torqued to factory settings.
Handlebars | Checked for damage and wear.
Tape | Checked for damage, wear – new finishing tape applied.
Front Brake | Pads and callipers cleaned, checked for wear, aligned, cable tensioned, pivots lubricated.
Rear Brake | Pads and callipers cleaned, checked for wear, aligned, cable tensioned, pivots lubricated.
Inner cables | Checked for length, wear, corrosion and smoothness.
Outer cables | Checked for length, corrosion, damage and smoothness.
Front Derailleur | Cleaned, aligned, spring tension checked, pivots lubricated and cable tensioned.
Rear Derailleur | Cleaned, aligned, spring tension and jockey wheels checked, pivots and bearings lubricated and cable tensioned.
Shift Levers | Bolts checked and shift mechanisms cleaned and checked for functional operation and smoothness.
Cassette | Removed, checked for wear and 30 minutes ultrasonic clean.
Chain | Removed, checked for wear, length, direction and stiff links and 30 minutes ultrasonic clean.
Crankset | Removed, disassembled, inspected for damage, chainrings and bolts checked for wear and 30 minutes ultrasonic clean. Regreased, reassembled and torqued to factory settings.
Bottom Bracket | removed, cleaned, checked for wear, greased and reassembled.
Pedals | Removed, pedal axle threads re-greased and tightened.
Front Wheel | Hubs, rims and spokes cleaned, checked for wear, damage and corrosion, aligned and tensioned with Centrimaster.
Rear Wheel | Hubs, rims and spokes cleaned, checked for wear, damage and corrosion, aligned and tensioned with Centrimaster.
Tyres | Checked for wear, damage and tread direction and inflated.
Saddle | Inspected for wear, rails and shell inspected, position marked with tape.
Seatpost | Inspected for wear, damage, bolts torqued to factory setting, height position marked with tape, grease or carbon paste checked.
Seat Binder | Bolts and clamp inspected for wear, corrosion and tolerance and torqued to factory settings.

Concourse $430

Custom bike build from individual components or;

  • 24 site bicycle safety inspection and service.
  • Ultrasonic cleaning.
  • Covers installation of any new components.
  • Recommended every 18-24 months.

Service Details:

Frame | Inspected for damage, washed and wiped.
Fork | Removed, inspected for damage, washed and wiped.
Headset | Removed, cleaned, checked, regreased and installed.
Stem | Bolts checked and torqued to factory settings.
Handlebars | Checked for damage and wear.
Tape | Checked for damage, wear – new finishing tape applied.
Front Brake | Pads and callipers cleaned, checked for wear, aligned, cable tensioned, pivots lubricated.
Rear Brake | Pads and callipers cleaned, checked for wear, aligned, cable tensioned, pivots lubricated.
Inner cables | Checked for length, wear, corrosion and smoothness.
Outer cables | Checked for length, corrosion, damage and smoothness.
Front Derailleur | Cleaned, aligned, spring tension checked, pivots lubricated and cable tensioned.
Rear Derailleur | Cleaned, aligned, spring tension and jockey wheels checked, pivots and bearings lubricated and cable tensioned.
Shift Levers | Bolts checked and shift mechanisms cleaned and checked for functional operation and smoothness.
Cassette | Removed, checked for wear and 30 minutes ultrasonic clean.
Chain | Removed, checked for wear, length, direction and stiff links and 30 minutes ultrasonic clean.
Crankset | Removed, disassembled, inspected for damage, chainrings and bolts checked for wear and 30 minutes ultrasonic clean. Regreased, reassembled and torqued to factory settings.
Bottom Bracket | removed, cleaned, checked for wear, greased and reassembled.
Pedals | Removed, pedal axle threads re-greased and tightened.
Front Wheel | Hubs, rims and spokes cleaned, checked for wear, damage and corrosion, aligned and tensioned with Centrimaster.
Rear Wheel | Hubs, rims and spokes cleaned, checked for wear, damage and corrosion, aligned and tensioned with Centrimaster.
Tyres | Checked for wear, damage and tread direction and inflated.
Saddle | Inspected for wear, rails and shell inspected, position marked with tape.
Seatpost | Inspected for wear, damage, bolts torqued to factory setting, height position marked with tape, grease or carbon paste checked.
Seat Binder | Bolts and clamp inspected for wear, corrosion and tolerance and torqued to factory settings.